Thinkbox Software Inc (Thinkbox) is committed to keeping any and all information collected from end users of our Deadline Render Farm Management (Deadline) software secure, confidential, and private. Our privacy policy has been designed and created to ensure that those using Deadline are aware of Thinkbox’s commitment to meet and adhere to existing privacy standards.

Therefore, this Privacy Policy Agreement shall apply to Thinkbox’s Deadline software, and it shall govern any and all data collection and usage thereof. Through the use of the Deadline software you are herein consenting to the following data procedures expressed within this agreement.

Collected Information

Licensing for the Deadline software is available in two modes. The first mode is a Floating License system that is installed and managed by the end user within their infrastructure, and Thinkbox provides temporary or permanent licenses to be used by this system. The Deadline software communicates directly with this internal system, and does not collect or send any license usage information back to Thinkbox.

The second mode is a Usage Based license system that is hosted in the Cloud. License entitlements are created within the end user’s online Customer Portal, and the Deadline software communicates with this Customer Portal to acquire licenses. In this mode, the Deadline software reports license usage information back to the Customer Portal which can then be reviewed by the end user and by Thinkbox. In this mode, information about the rendering applications being used, including the application name and version, and information about the rendering hardware, including IP address and CPU information, may also be reported back to the Customer Portal. Personal information, including Name and Email address, are also required to create the Customer Portal account.

In either mode, the Deadline software does not collect or send any additional information regarding the end user’s infrastructure or their use of the Deadline software back to Thinkbox.

Use of Information Collected

Information collected by the Usage Based license system is used by Thinkbox to analyze the overall usage of the Deadline software, as well as the rendering applications and rendering hardware used with it. Information about the rendering applications being used will help Thinkbox recognize which applications are used regularly by end users, allowing Thinkbox to focus development efforts appropriately. Information about the rendering hardware being used will help Thinkbox recognize hardware trends with respect to the rendering applications being used. For end users with a monthly billing plan, this usage information is also used generate monthly invoices based on the license usage for the previous month.

Personal information in the Customer Portal, including Name and Email address, may be used by Thinkbox to contact the end user regarding usage, change notifications, and potential marketing opportunities.

Thinkbox does not now, nor will it in the future, sell, rent, or lease any of this license usage information or personal information to any third parties.

Changes to Privacy Policy Agreement

Thinkbox reserves the right to update and/or change the terms of this Privacy Policy Agreement, and any changes made will be reflected on this page so that end users and/or visitors are always aware of the type of information we collect and how it will be used.

Acceptance of Terms

Through the use of the Deadline software, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of the Deadline software. In addition, your continued use of the Deadline software following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to Deadline, please feel free to contact our Sales Team.